We are a dentist in Medellín, in El Poblado, and the fastest way to reach us is WhatsApp. Write with your question and we will answer it.
Where we are
Mall Palms Avenue
Calle 18 No. 35-69, office 330
Avenida Las Palmas, El Poblado
Medellín, Antioquia
Third floor, office 330. There is parking in the building, so you can drive in rather than looking for a space on Las Palmas.
Open in Google Maps for directions
Opening hours
| Monday to Friday | 8:00 am – 6:00 pm |
| Saturday | 8:00 am – 12:00 pm |
| Sunday | Closed |
Appointments are arranged in advance, so write or call before you come rather than turning up at the door.
How to reach us
Mall Palms Avenue, on Las Palmas. We are on the third floor, office 330.
- WhatsApp +57 300 383 2926 This is the one we watch, and the one most patients use.
- Telephone +57 604 448 4847
- Email info@medellindentalsolutions.com
We answer as quickly as we can during working hours. If you write on a Saturday afternoon or on Sunday, you will hear from us first thing Monday. Not because the message was missed, but because that is when we are back.
Or write to us here
If WhatsApp is not convenient, this reaches the same inbox.
Clínica Ártica S.A.S. · NIT 900.216.711-1 · Calle 18 No. 35-69, Palms Avenue, Medellín · info@clinicaartica.com. You can ask us at any time what data we hold about you, have it corrected, or have it deleted. Please do not send photographs or X-rays through this form — send those by WhatsApp, where they stay private.
What to send in your first message
Your question is enough to start. Tell us what is bothering you, or what treatment you are considering, and a dentist will take it from there.
If you already have photographs or X-rays, send those too. One of our dentists will look at them, and it means the first answer you get is about your teeth rather than about dentistry in general. Send those by WhatsApp rather than through the form.
What we can tell you from photographs is preliminary, and we will say so. The treatment plan and the exact figure come after an examination.
Looking for an English-speaking dentist in Medellín?
You can write to us in English and you will be answered in English, by a dentist here rather than by a translation service.
This matters more than it sounds. Dentistry is full of words that do not survive a rough translation — the difference between a crown and a veneer, between a build-up and a post, between what a price includes and what it does not. Understanding those in your own language is not a luxury. It is how you end up agreeing to the treatment you actually wanted.
If Spanish is easier for you, that is fine too. Write in whichever you prefer.
If you are travelling to Medellín
Write to us before you book your flights.
Different treatments need different amounts of time here, and some need two trips rather than one. Colombia also has a high number of public holidays, and a week with two of them can stretch laboratory work by days.
Tell us roughly what you are considering and the dates you have in mind, and we will tell you honestly whether they work before you have paid for anything.
If you live in Medellín
Appointments are arranged the same way. Write or call, tell us what you need and roughly when suits you, and we will find a time.
If you are not sure what you need, say that. A cleaning and an examination with one of our dentists is where most people start, and it is the appointment where a small problem gets found while it is still small.
And if you would rather read before you write to a dentist, every treatment has its own page with the figures on it: dental implants, crowns and bridges, dental veneers, Invisalign, root canals and the rest of what we do.
Getting here, on the day
From the airport. We are on Avenida Las Palmas, the road between El Poblado and José María Córdova international airport. That puts us roughly 30 to 45 minutes from arrivals, traffic depending, and on the way into the city rather than across it.
Tell the driver “Carulla Las Palmas” and ask to be left at the main entrance. Drivers know the supermarket; far fewer know the building by its address.
From the entrance to office 330
Thirty seconds, filmed along the route in by car. The walk-in route is beside it.
Down to Sótano 1
In front of Carulla, go round to the right of the building and take the stairs down.
Swap an ID for an access card
At the reception desk. They hold it while you are inside.
Lifts marked Offices
Up to the third floor.
Tap the card, then straight on
The glass door opens. Office 330 is at the end of the hall, on the left.
About that ID. Leave a card you can afford to be without for an hour — a gym card, a library card, an office card. We would not leave a passport, a driving licence or a cédula at a reception desk, and we do not think you should either.
If you are driving, come into the building car park rather than looking for a space on Las Palmas. You still collect an access card at the reception desk before going up: the glass door on the third floor does not open without it.
The door says Clínica Ártica. That is us. Medellin Dental Solutions is how we work with our English-speaking patients, in the same offices, with the same specialists.